FAQs

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Once you have paid the outstanding balance on your account, we will notify CRAs. If you pay the full balance on your account, it will be marked as “settled” or “partially settled” if you cleared the balance as part of a reduced settlement offer. The default on your account is recorded for the original date of default & will remain on your credit file from this date for 6 years.

Category: Credit Report

Customer Portal

Visit our customer portal to view your account balance, make a payment, set up an arrangement, complete an Income & Expenditure form and update your contact information. Customer Portal

Are you in financial difficulty?

If you are experiencing financial difficulties, you can view our Additional Help & Free Advice page by clicking the button below. Additional Help & Advice

Have we contacted you?

If we have contacted you, it may be regarding an outstanding debt. Contact Us

Set up a Payment Plan

There are lots of ways you can make payments to start reducing your debt. Pick the one most convenient for you. Offer of Payment