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Home > Terms and Conditions

Terms and Conditions

Please read these terms and conditions (“Terms and Conditions”) carefully before using the Website.

Terms and conditions for the use of this website (“the Website”) operated by ACI UK Limited (“ACI”) and its direct and indirect subsidiaries.

Please read these terms and conditions (“Terms and Conditions”) carefully before using the Website. They contain important information about your rights and obligations when using the Website. Please note that in the Notice.

By using or accessing the Website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to the Website. You further agree to only use the Website in a manner that complies with all applicable laws and does not infringe the rights of any third parties, or restrict or inhibit their use or enjoyment of the Website. If you do not agree to these terms of use, please navigate away and refrain from using the Website.

We may revise these terms of use at any time. Any change will be effective upon publication on the Website. You should check the Website from time to time to review the current version of the terms of use.

Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages on the Website.

Accessing the Website

Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw any information and/or service we provide on the Website without notice. If the need arises, we may suspend access to the Website or close it indefinitely.

  • We will not be liable for any damages, loss, costs or expenses incurred by you if for any reason the Website is unavailable or inaccessible at any time or for any period.
  • You are responsible for making all arrangements necessary for you to have access to the Website.
  • You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these terms, and that they comply with them.

Intellectual property rights

We are the owners or the licensees of all intellectual property rights in the Website, and in the information (including all text, photographs, illustrations, designs, graphical images, animations, video materials, audio materials and trade marks) published on it. All such rights are strictly reserved to us .

  • You may print a single copy, and may download extracts, of any page(s) from the Website for your personal reference, and you may draw the attention of others within your organisation to information posted on the Website.
  • You must not modify the paper or digital copies of any information you have printed from the Website or downloaded in any way from the Website, and you must not use any photographs, illustrations, designs, graphical images, animations, video materials, audio materials or trade marks separately from any accompanying text.

We, (and that of any identified contributors) as the authors and owners or licensees of information on the Website, must always be acknowledged by you.

You must not use any part of the information on the Website for commercial purposes without first obtaining a licence to do so from us or our licensors, which licence can be withheld at our or our licensors’ sole option.

If you print off, copy or download any part of the Website in breach of these terms of use or otherwise breach these terms of use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the information you have made.

Other than as explicitly permitted under these terms and conditions for use, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written consent.

Reliance on information posted

Commentary and other information posted on the Website are general in nature. The Website does not purport to provide advice, make any offer or otherwise create or lead to the creation of any legally enforceable relationship between us and you. No reliance should be placed on any statements made on the Website. We therefore disclaim all liability and responsibility arising from any reliance placed on such information by any visitor to the Website, or by anyone who may be informed of any of its contents.

The Website changes regularly

The information we post on the Website is to the best of our knowledge, valid on its date of publication. However, any of the information on the Website may be out of date at any given time, and we are under no obligation to update such information, in the event of a subsequent change. We aim to update the Website regularly, and may change the content at any time.

Our liability

The information displayed on the Website is provided “as seen” without any guarantees, representations, conditions or warranties as to its accuracy.
If your use of information on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
To the fullest extent permitted by law, we and any third parties connected to us hereby expressly exclude:

  • All express and implied guarantees, representations, conditions, warranties and other similar terms of whatsoever nature.
  • Any implied terms for relevant jurisdiction which, but for this legal notice, might have effect in relation to the Website.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user (including without limitation, any direct, indirect, punitive or consequential loss or damage, or any loss of income, business, revenue, profits, anticipated savings, goodwill, data, contracts, use of money, or loss or damage arising from or connected in any way to business interruption, wasted management or office time, or any distributed denial-of-service attack, and whether arising in tort or delict, including without limitation negligence, contract or otherwise) and any other loss or damage howsoever occurring even if foreseeable, in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to it and any information posted on it or any viruses or technologically harmful information that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any information from the Website or any websites linked to the Website.
  • Nothing in these terms operates so as to exclude, limit or restrict our liability for death or personal injury.

Viruses, hacking and other offences

  • You must not knowingly introduce viruses, trojans, worms, logic bombs or other information to the Website which is malicious or impairs the performance or functionality of the Website or our information technology systems.
  • You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer, database or other system connected to the Website.
  • You must not attack Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you commit an offence under the Computer Misuse Act 1990.

We will report any such breach to the relevant authorities and we will co-operate with those authorities by disclosing your identity and any other related data we hold to them.

In the event of such a breach of these terms of use, your right to use the Website will cease immediately.

Linking to the Website

You may link to the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You may link to, but do not replicate, the Website of or any page within the Website, and subject to the following conditions:

Without limiting the above, you may not use the content of the Website on any website which (or includes content which):

a) is unlawful, defamatory, obscene, profane, discriminatory, objectionable or inappropriate;
b) defame, threatens, harasses, abuses or otherwise violates the rights of others;
c) promotes or provides instruction on unlawful conduct or promotes any form of violence or physical harm towards others; or
d) infringes the rights of another party.

  • You must not establish a link from any website that is not owned by you.
  • The Website must not be framed on any other site.
  • You must not remove, distort or otherwise alter the size or appearance of any logos on the Website.
  • You must not create a frame or any other browser or border environment around the Website.
  • You must not engage in any form of inline or deep linking with regard to any information within the Website.
  • You must not in any way imply that we endorse any products or services other than our own.
  • You must not misrepresent your relationship with us nor present any other false information about us.
  • You must not otherwise use any logos or trade marks displayed on the Website without our express written permission or where the logo or trade mark belongs to a third party the permission of the owner.

We reserve the right to withdraw linking permission without notice.

You shall fully indemnify us for any loss or damage suffered by us as a result of your breach of this clause.

Links from the Website

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information and convenience only.

We are not associated with and do not have any control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If you use these links, you leave the Website. We may not have reviewed these third party websites and do not control and are not responsible for these websites or their content or availability.

We do not endorse or make any guarantees, representations or warranties about third party websites, or any information found there, or any results that may be obtained from using them.

If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

Payment Website

You can access our payment site from this site. If you do wish to access and use our payment website, then please read and confirm the separate terms and conditions applicable to accessing and use of our payment website.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Website although we retain the right to bring proceedings against you for breach of these conditions in the jurisdiction of your domicile or any other relevant jurisdiction.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


If any clause (or part of a clause) of these terms and conditions should be found not to be valid, lawful or enforceable by a court having proper authority or if the law changes so that it becomes invalid, unlawful or not enforceable to any extent then the clause (or part affected) will be treated as having been deleted from the remaining terms and conditions which will continue to be valid.